Support Category

Updates - October 30, 2021

By ClAdmin
The support site at https://support.cuff-link.me/ is back up. We are working on potentially replacing the support site software with something more mobile-friendly. Please use the support site instead of emailing the support address – we are typically much … Read More

Updates - October 2021

By ClAdmin
We’ve experienced some issues with providers the last couple of weeks. First, Let’s Encrypt was having some issues, which coincided with our certificate renewals. Most clients should be fixed. However, mIRC is still refusing to validate the valid … Read More

TLS [SSL] Setup On Various Clients

By ClAdmin
Here are some visuals on some popular clients to assist with setting up TLS connections in preparation for the February 1, 2018 change to going TLS-only on Cuff-Link. Feel free to submit support tickets with screenshots in any clients we … Read More

Proper Channel Registration

By ClAdmin
Cuff-Link uses Anope2 for services, which has been available for 2+ years now. Many people are still either using the old method of channel registration or registering the same way one might a nickname. Cuff-Link Administrators are no longer suspending … Read More

HexChat - Basic Setup on Cuff-Link

By ClAdmin
When you come to #help on Cuff-Link, we frequently recommend a switch to HexChat from any other desktop client. Most of the staff uses it, and the reason is simple – whether basic chatting needs or more complex network administration or … Read More